Privacy Policy

Who we are

Our website address is: https://www.go-mall.online

Introduction

The Privacy and Data Collection Policy (“Policy”) outlines the principles and practices followed by go-mall.online (“we”, “us”, or “our”) regarding the collection, use, storage, and protection of personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws in South Africa. We are committed to protecting the privacy rights of individuals whose personal information we collect and process. This Policy applies to all individuals who interact with our products, services, website, or mobile applications (“Services”).

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Definitions

Personal Information: Refers to any information relating to an identifiable, living natural person or legal entity, including but not limited to names, identification numbers, contact details, online identifiers, and any other data that can be linked to a specific individual.

Data Subject: Refers to an identifiable individual to whom the personal information relates.

Collection of Personal Information

Purpose and Consent: We collect personal information for specific, legitimate purposes and obtain consent from the data subjects before or at the time of collection. We will not collect more information than necessary to fulfill the stated purpose unless required or permitted by law.

Information Collection: We collect personal information through various channels, including but not limited to our website, mobile applications, forms, surveys, customer support interactions, and third-party sources. We will inform data subjects about the categories of
personal information collected, the purpose of collection, and any third parties with whom we may share the information.

Sensitive Personal Information: We do not collect or process sensitive personal information (e.g., race, religion, health, sexual orientation) unless required by law or with explicit consent from the data subject.

Use and Processing of Personal Information

Purpose Limitation: We use personal information only for the purposes specified during collection or for compatible purposes. We will not use personal information in a manner that is incompatible with the disclosed purposes without obtaining additional consent.
Data Minimization: We only collect and retain personal information that is necessary for the intended purpose. We will not store personal information longer than required to fulfill the purpose as mandated by law.
Third-Party Processors: We may engage trusted third-party service providers to process personal information on our behalf. We will ensure that these processors provide sufficient guarantees regarding the security and confidentiality of personal information and comply
with applicable data protection laws.
International Transfers: If we transfer personal information outside of South Africa, we will ensure that appropriate safeguards are in place to protect the information, such as relying on adequacy decisions, standard contractual clauses, or other recognized legal mechanisms.

Data Subject Rights

Access and Correction: Data subjects have the right to request access to their personal information and correct any inaccuracies. We will provide a response to such requests in accordance with applicable laws.
Objection and Withdrawal of Consent: Data subjects have the right to object to the processing of their personal information and withdraw consent at any time, subject to legal and contractual obligations.
Erasure and Restriction: Data subjects may request the erasure or restriction of their personal information under certain circumstances, as provided by applicable laws, We will comply with such requests, except where retention is necessary for legal or legitimate business purposes.

Data Security and Confidentiality

Security measures: We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to encryption, access controls, firewalls, and regular security assessments.
Breach Notification: In the event of a data breach that poses a risk to data subjects’ rights and freedoms, we will promptly notify the relevant supervisory authority and affected individuals in accordance with applicable laws.

Privacy of Children

Our Services are not directed toward children under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us to request deletion of the information.

Updates to this Policy

We may update this Policy from time to time to reflect changes in our data collection and processing practices or legal requirements. We will provide notice of any material changes through our website or other appropriate means.

Contact Information

If you have any questions, concerns, or requests regarding this Policy or the processing of your personal information, please contact our Data Protection Officer at admin@go-mall.online. By using our Services, you acknowledge that you have read and understood this Policy and agree to the collection, use, and processing of your personal information as described herein. Address: Greenbay – Balwin Properties, Firlands Minor Rd, Helderberg Rural, Cape Town, 7135. Phone: (+27) 074 697 8050